Party insurance policy
Payments for parties are non-refundable, unless you select our party insurance policy when making your booking.
The insurance policy costs $10 per party.
If you take out this insurance, your party booking can be postponed or refunded for any reason up to 2 hrs before the party. It doesn’t matter whether the cancellation is caused by COVID, other illness or an important family member not being able to attend - you will receive a full 100% refund.
Note that customers not selecting this option will not be able to refund or postpone their party.